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Welcome to the Plymouth Early Years Provider Portal

Plymouth City Council will be enhancing its Early Years Provider Portal account security for all users. From the 20th June 2025, users will be required to answer a secret question when logging in. This process is called multi-factor authentication (MFA).

When logging into the Provider Portal after the 20th June you will need to enter a ‘Secret Answer’. If you have not received an email with the secret answer yet please contact DSI.TEAM@plymouth.gov.uk